Privacy Policy

Our commitment to your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this privacy notice easy to find, we make it available by linking it to every page in our Web site.

The Information We Collect

When registering or purchasing a product or services, or entering our support ticket system from Nettway, as appropriate, you may be asked to enter your:

Name, Company Name, E-mail Address, Mailing Addresss, Phone number, Credit card information via PayPal secure gateway only (We do not hold your credit card information. Your credit card transaction processing is secured by 168-bit SSL encryption of Industry-leading security from PayPal).

You may, however, visit our site anonymously.

How We Use Information


We use return e-mail address to answer the e-mail we received. Such information we collect from you may be used in one of the following ways:
  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

About Cookies

A cookie is a small amount of information sent from a web server to your computer when you use a web site. This information does not personally identify you. It simply tells us what areas of our site your computer has visited. It also tells us if you have selected a product and/or service and put it in your shopping cart, e.g. ordering a SSL certificate or domain name from Nettway; it does not tell us your personal identity. If you do not wish to have the cookies enabled on your computer, you should disable it on your browsers before using the Nettway web site, but it might limit your experience from using our website.

External Links

This website contains hyperlinks to Web sites that may be operated by third parties. Nettway does not control such Web sites and take no responsibility for the privacy practices, and will not incur any liability in respect of their content. Our inclusion of hyperlinks to such Web sites does not imply any endorsement of views, statements or information contained in such websites.

Our Commitment to Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 18.

While Nettway makes every effort to protect children, it is ultimately the responsibility of parents and guardians to monitor children’s internet usage. We request children should always ask a parent before sending information over the Internet.

How to Contact Us

If a parent or guardian of a child who has provided us with such information, or If you have submitted information about yourself through a Nettway web site, and you would like us to correct or delete that information from our records, please contact us, we will make reasonable efforts to correct or delete the information you have requested from our existing files. Should you have any other questions or concerns about these privacy policies, please do not hesitate to contact us. Alternatively you can write to us at:

Nettway Pty Limited
Attn: Privacy
PO Box 211
Killara NSW 2071