We’re confident in all of our Certificate Authority's products sold throught Nettway and we hope that you have a great experience.
In addition to Certificate Authority's SSL Certificates Warranty, we also offer a 30 Day Money Back Guarantee. If you believe a SSL certificate you have purchased with Nettway does not meet the product performance or does not sufficiently meet your needs e.g. wrong orders, you can simply cancel your order with a click of a button in your Nettway My Account. We provide money back or replace the wrong order with a product more suitable of your preference.
To enable us to process your request, you will need to inform us within 30 calendar days from the date of your purchase with us. Our money back guarantee applies to all SSL certificates sold through Nettway and may not apply to those who have simply changed their minds. Domain name registration does not apply under this refund policy, due to the nature of the domain name space being taken and the inability to reverse this process. This not only covers our costs, but ensures that you won't lose your domain name. You'll be free to transfer it after your domain is unlocked, or simply point it elsewhere at your convenience. You retain ownership of your domain until the end of its registration period unless you elect to extend it.